Dearest Dreamers and Fashion Enthusiasts,
At LOLITA Shop, we believe that every piece of clothing is a chapter in your personal fairy tale. From the moment you select that perfect Classical Lolita dress or a whimsical Headdress, we understand your excitement to bring this magic into your life. That’s why we’ve crafted a delivery experience as seamless and enchanting as our designs, ensuring your treasures arrive with the care and elegance they deserve.
Shipping Options: Tailored for Your Convenience
We cater to a global community of Lolita lovers, from the romantic hearts adoring Sweet Lolita to the bold spirits embracing Gothic or Military Lolita. To serve you better, we offer two delightful shipping methods, designed to suit your needs whether you’re planning a special occasion or adding to your everyday girly items.
- Standard Shipping: For those who wish to receive their orders a little faster, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your package within 10-15 days after dispatch. Perfect for when you can’t wait to flaunt that new Jumper Skirt or One-piece Dress!
- Free Shipping: For orders over $50, we offer complimentary shipping via EMS. This economical choice brings your enchanting items to your doorstep within 15-25 days after dispatch. It’s our way of making fantasy fashion accessible to all, whether you’re shopping for Big size exclusives or Limited time pre-orders.
Please note: We ship worldwide, embracing dreamers from every corner of the globe! However, due to logistical constraints, we are unable to deliver to a few remote areas and parts of Asia. We apologize for any inconvenience and continually strive to expand our reach.
Order Processing: Crafting Your Perfect Package
Before your order embarks on its journey, our dedicated team spends 1-2 days carefully processing it. We handpick each item—be it a delicate Shirt and Blouse or a statement Outer piece—ensuring it meets our high standards of quality and craftsmanship. This attention to detail mirrors the artistry of Lolita fashion itself, where every stitch and lace tells a story.
Payment Methods: Secure and Versatile
To make your shopping adventure as smooth as possible, we accept a variety of payment options including Visa, MasterCard, JCB, and PayPal. Your transactions are secure, allowing you to focus on what truly matters: expressing your unique style with confidence.
Returns: Because Your Satisfaction Matters
We want you to love every item as much as we do. If something isn’t quite right, you may return it within 15 days of receipt. Simply contact our customer service at [email protected], and we’ll guide you through the process with warmth and efficiency.
Our Promise to You
LOLITA Shop is more than a store; it’s a community built on elegance, self-expression, and shared dreams. From our base in Berkeley, US, we are committed to empowering you through fashion that celebrates individuality. Whether you’re exploring our Quick delivery items for a sudden burst of magic or indulging in a Pre-order piece, we ensure your delivery experience is reliable, transparent, and utterly enchanting.
Thank you for choosing LOLITA Shop—where every delivery is a step into your own fairy tale.
With love and lace,
The LOLITA Shop Team